International telephone communication is very good from Kampala and Kigali but more difficult from some up-country areas. The mobile telephone network is good and rapidly expanding. Our safari guides have mobile phones which can be used for incoming calls.
Most European or American mobile phones with a roaming agreement work in Uganda and Rwanda. Local SIM cards can be purchased cheaply (upon presentation of your passport).
Internet facilities are widely available in Kampala and Kigali and in most major towns in Uganda and Rwanda although the quality and speed of the connection varies. Free Wi-Fi is available in all our lodges. However, the remote locations do affect connectivity.