The Volcanoes family, from guides and waitresses to lodge managers, sales consultants and other office staff in Kampala, Kigali and London are committed to ensuring that you have a distinctive, unique and memorable lodge experience while on a gorilla or chimpanzee safari. We employ over a hundred staff in Rwanda and Uganda, most of whom are based at our lodges. Empowering local staff at all levels of management is a key aspect of Volcanoes’ philosophy and is exceptional among leading lodge companies. Staff from the region – Rwanda, Uganda, DRC, and Burundi benefit from Volcanoes’ extensive training programs and manage guest experience from beginning to end. Today our staff are complimented for the exceptional level of service they share with our guests.